Tone
Analyze and optimize the emotional tone of AI responses using Galileo’s Tone Metric to ensure appropriate emotional context and user engagement.
Tone Analysis classifies the emotional tone of responses into distinct categories to ensure appropriate emotional context.
Emotion Categories
Available Emotion Categories
Neutral
Balanced and objective tone
Joy
Happiness and delight
Love
Affection and warmth
Fear
Anxiety and concern
Surprise
Astonishment and wonder
Sadness
Melancholy and grief
Anger
Frustration and rage
Annoyance
Irritation and displeasure
Confusion
Uncertainty and puzzlement
Calculation Method
Tone analysis is computed through a specialized process:
Model Architecture
The analysis system utilizes a Small Language Model (SLM) trained on a comprehensive combination of open-source and internal datasets to accurately classify emotional tones across multiple categories.
Performance Validation
The classification system demonstrates strong reliability with an 80% accuracy rate when evaluated against the GoEmotions validation dataset, a widely-used benchmark for emotion detection.
Optimizing Your AI System
Managing Tone in Your System
When optimizing the emotional tone of your system, consider these approaches:
Define tone preferences: Set appropriate emotional tones for different contexts and user interactions.
Implement tone filters: Discourage undesirable emotional responses while promoting preferred tones.
Recognize and categorize the emotional tone of responses to align with user preferences and context, ensuring appropriate emotional engagement in AI interactions.